Shamit Khemka – Transparency in management & operation for building trust

Shamit Khemka, the managing director of SynapseIndia, has always emphasized the significant role of transparency in business. He says that in order to maintain a desired level of transparency, business leaders should remain open about major business information. That information may include areas like a business's long-term goal, its history, operating model, and profits, etc. According to findings of a number of studies, customers are highly likely to stay loyal to a brand or a service provider that offers transparency.

However, maintaining external transparency is not enough for a business that aims to be completely transparent, says Mr. Khemka. Internal transparency of an organization is equally significant. This involves the practice of maintaining an open line of communication employees and adhering to business ethics. Such practices have been found to be closely associated with employee morale and organizational productivity. Transparency also helps build a stronger relationship between employees and their employer. They feel associated with an organization with higher ethical standards.

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Shamit Khemka – Customer-oriented leadership strategy for growth

Shamit Khemka, the founder and managing director of SynapseIndia, leads the organization with unrivaled skills and enviable aplomb. He has a track record of maintaining a remarkable success rate when it comes to launching new ventures and leading from the front. Mr. Khemka drives a curiosity for continuous learning. In fact, he says that learning is a perpetual process and it must be taken seriously by every individual – leaders, employees, and managers alike.

Mr. Khemka believes that talent acquisition plays the most crucial role in the overall success and growth of an organization. It also defines the qualities of leaders in terms of how a leader can be insightful in such matters. When hiring the required talent, he says, industry leaders and recruiters should focus on the right talent. He always believes that a company's success is undeniably determined by its relationship with customers. Customers are the most valuable asset of a business, he says. By leading a customer-driven business model, Mr. Khemka ensures that he fosters a happy clientele.