Shamit Khemka – Customer-oriented leadership strategy for growth

Shamit Khemka, the founder and managing director of SynapseIndia, leads the organization with unrivaled skills and enviable aplomb. He has a track record of maintaining a remarkable success rate when it comes to launching new ventures and leading from the front. Mr. Khemka drives a curiosity for continuous learning. In fact, he says that learning is a perpetual process and it must be taken seriously by every individual – leaders, employees, and managers alike.

Mr. Khemka believes that talent acquisition plays the most crucial role in the overall success and growth of an organization. It also defines the qualities of leaders in terms of how a leader can be insightful in such matters. When hiring the required talent, he says, industry leaders and recruiters should focus on the right talent. He always believes that a company's success is undeniably determined by its relationship with customers. Customers are the most valuable asset of a business, he says. By leading a customer-driven business model, Mr. Khemka ensures that he fosters a happy clientele.